Effective Date: April 7 2025.

This Privacy Policy governs the collection, use, and access to your personal data when using the services of the Company.

“Triosoft” LLC (“Triosoft”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, process, store, and share your data when you visit our website (https://triosoft.am)), use our services, interact with our advertisements (e.g., via Facebook), or otherwise engage with our services.

This Privacy Policy applies to any person (individual or legal entity) who uses our services, visits our website, or uses our software.

1. Data We Collect

We collect and process various types of data to improve our services and ensure usability. The collected data includes:

a. Personal Data:

We may collect the following personal data when you use our services:

• Full name, email address, phone number, and other contact information.
• Business information if you make inquiries about our services.

b. Technical and Usage Data:

We may collect the following technical and usage data:

• IP address, browser type, device type, and operating system.
• Cookies and tracking technologies for analytics, personalization, and advertising.

c. Data from Third Parties:

• Data from social media platforms (e.g., Facebook) during your interactions.
• Information from analytics services and marketing partners to improve our services.

2. How We Use Your Data

We use your data to:

• Contact you with your consent, including for marketing campaigns.
• Improve customer service and support.
• Develop and enhance our software solutions.
• Perform technical maintenance while using our services.
• Run advertising and marketing campaigns (you may opt out of promotional messages).
• Process payments (payment data is processed by third-party financial institutions).
• Comply with legal requirements, including fraud prevention, and provide information to law enforcement only in cases and procedures defined by the laws of the Republic of Armenia.

3. Who May Receive Your Personal Data

We do not sell or exchange your personal data. However, in some cases, we may share it with:

• Service Providers: Third-party partners providing hosting, analytics, advertising, and customer support.
• Payment Systems: Payments are processed through banks and financial institutions; we do not store your financial data.

Regardless of the regulations set by this Privacy Policy, you agree that we are authorized to publish information about you and our cooperation on our website by posting your logo on our website. If you do not want us to place your logo on our website, you need to let us know by email.

4. Cookies and Tracking Technologies

We may use cookies and other tracking technologies to improve functionality, analyze usage, and provide personalized content. You can manage your cookie settings from your browser settings.

5. Data Security and Retention

We implement strong security measures including encryption, firewalls, and access control to protect your data. However, no system is 100% secure. We retain your personal data as long as necessary for the purposes outlined in this policy or as required by law.

6. Your Rights and Choices

Depending on your choice, you may have the following rights:

• Opt out of marketing communications.
• Disable cookie tracking.
• Request information about your personal data.
• Request deletion or updates to your data.
• File a complaint with the data protection authority if your rights are violated.

7. Third-Party Links and External Services

Our website may contain links to third-party websites. We are not responsible for their privacy policies and recommend reviewing their terms.

8. Changes to This Policy

We may update this policy periodically. Any changes will be published on this page with an updated date. We recommend checking this policy regularly.

9. Governing Law and Dispute Resolution

This Privacy Policy is governed by the laws of the Republic of Armenia. Any dispute arising from or related to this policy that cannot be resolved through negotiation will be submitted to the competent courts of the Republic of Armenia.

10. Contact Us

If you have any questions about this Privacy Policy, you can contact us at:

Triosoft LLC

Email: info@triosoft.am

Phone: (+374) 91 196686

By using our website or services, you agree to this Privacy Policy.